Support Center
FAQs
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Who developed the Professional Suite exercise protocols and suggestion...
The exercise protocols and exercise suggestions have been developed in collaboration with registered physiotherapy and sports science…
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Can multiple Professional Suite Monitoring sessions be conducted on th...
Yes, multiple Professional Suite Monitoring sessions can be conducted on the same iPad device.
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How many sessions can be running in a clinic concurrently?
A clinic can run an unlimited number of assessments concurrently in their clinic, provided they have a…
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What might cause a connection drop out during a Live Assessment?
Connection dropouts frequently occur when the sensors go out of range of the monitoring device, if there…
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What wireless technology does Professional Suite use to communicate wi...
Professional Suite utilizes low power Bluetooth technology, which allows a robust and dynamic connection to the mobile…
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Can the device’s data sampling rate be changed?
The Professional Suite sensors have a pre-set sampling rate and this cannot be changed in the standard…
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What is the sensor’s default sampling rate?
The sensor's default sampling rate is 20Hz.
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What cable is required to charge a Professional Suite sensor?
Professional Suite utilizes a standard microUSB cable for charging. Additional charging cables can be purchased from the…