- Check your Bluetooth connection. myViMove communicates to the ViMove2 sensors using Bluetooth, so you will need to turn Bluetooth on to pair with the sensors.
- Check to see if the ViMove2 sensors are still flashing. If the sensors are no longer flashing, the sensor has run out of battery and you will need to return to your clinician and inform them of this upon your return to the clinic. In this instance, the Monitoring session will have to be re-performed.
I am wearing ViMove2 sensors for a Monitoring session, but cannot download my monitoring data
Please follow the steps below to connect the ViMove2 sensors to your myViMove app: