Support Center

I am not seeing any assessment data at the end of a Professional Suite Run Live Assessment

Last Updated: Feb 9, 2020 06:03 PM UTC
This problem commonly occurs when the sensors are not placed or calibrated correctly during the assessment setup. Restart the assessment, following the on-screen prompts to ensure correct sensor placement and calibration.

For the sensors to record running data, a subject must be running at least 6km/h for a minimum of 10 seconds.

If the problem persists, contact the dorsaVi support team.
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