Support Center

System requirements

Last Updated: Feb 8, 2020 06:34 PM UTC
myViSafe requires the following:
  • Compatible with iPhone 6 (or newer), iPad Mini 4 (or newer)* and iPad Air 2 (or newer)*.
  • Requires iOS 10.3.0 or later.
  • Bluetooth capability.
  • Stable internet connection (WiFi, 3G or 4G).**

To see which iPad device you have, please click here.
To see which iPhone device you have, please click here

* NOTE: The support center only contains images taken using an iPhone device. However, as only minor user interface changes have been made to meet screen resolution requirements for tablets, the images contained in this user manual will still be applicable to iPad devices. If you have any questions regarding the myViSafe user interface for iPad devices, please contact your dorsaVi account manager.

** Internet connection only required to log into app, sync reports and review reports. When performing an assessment, you do not need to be connected to the internet.
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